Our family would like to thank you for all you have done over the last three and a half years in representing us in the loss of our son. Your professionalism has always been at the forefront while continuing to remember our son and the personal side of our loss.
Your firm has gone above and beyond our expectations in a number of ways, such as being the only law firm willing to take on the FAA for their dereliction of duty in monitoring the airline. Your interest in making changes in the system for the better and not just in settlement of the lawsuit. For taking a personal interest and attending the memorial dedication.
On a particularly personal note, stepping in on our behalf with the coroner to get confirmation of the identification of our son’s remains when after eight months of waiting and many calls we were not able to get confirmation. There are no words to fully express what that meant to us.
And last but not least, for all of the letters, e-mails and phone calls and dinner meetings to keep us fully informed of the proceedings while always being responsive to our concerns and questions.
So to simply say thank you seems so inadequate, but know it comes with deep appreciation from our hearts. We have come to view your firm not only as our legal team but as friends.
So as we say goodbye, please know that it is with deepest appreciation and best wishes to all in your firm for continued success and happiness.
- S. Family